Support
Clear answers without sensitive uploads.
CompatBeacon is designed for self-service diagnostics using stable error codes and redacted state. The project is in private validation; a public production support service is not active.
1. Contact
For business information, privacy questions or a suspected unauthorized charge, email support@compatbeacon.com. The support route must be verified before this website is publicly released.
2. Safe information to include
- the public CompatBeacon error code;
- a redacted plan or account-state label when a paid service exists;
- the approximate time and a non-sensitive request/reference identifier;
- the expected outcome in your own words, without source fragments.
3. Do not send
Do not send raw OpenAPI specifications, descriptions, examples, paths, operation identifiers, component/property names, source snippets, repository secrets, passwords, OTPs, access tokens, bank data, full payment-card numbers, identity documents or private customer information.
4. Support boundary
CompatBeacon can explain its supported subset, stable errors, account state and published policies. It cannot certify runtime compatibility, security, compliance or every possible OpenAPI change. It will not ask an owner to routinely inspect customer files or manually operate refunds, releases, reconciliation, monitoring or incident response.
5. Policy routes
For data handling, read the Privacy Notice. For current website use, read the Terms of Use. Payment is unavailable; the current boundary is explained in the Refund and Dispute Policy and Cancellation Policy.